Solid Waste FAQ

• Am I required to have residential garbage collection service?

  Yes. Baldwin County has mandatory garbage collection. You must either be on garbage service of some kind or have a "haul your own permit" which is obtained through the Health Department.

• Why do I have to give so much information to start service?

  As with any other public utility, the information gathered is required due to collection and refund issues. 

• When will I get my residential bill?

  You will receive your statement quarterly, depending on when you start service, as to what billing cycle you are in. You may contact a billing specialist for more information.

• Where can I pay my residential bill?

  If your solid waste residential garbage account is current, you may pay it online by going to this website, pay in person at the Solid Waste Billing office in the Robertsdale Central Annex, or call a billing specialist and pay over the phone at the number below. Robertsdale accepts cash, checks and credit cards. The scale-houses or landfills, accept cash, checks ​and credit cards also.

• Why is there a late fee on my bill?

  If payment of Monthly billed services for garbage collection and rental of garbage cart are not received and posted before the date stated on the billing under the heading, “LATE AFTER”: there is a $10 per month late fee. ENVIRONMENTAL MANAGEMENT 7.6 - SW Res Garbage Dep Fee Svc Rates and Acct Late Fees - 20190806.

• Do I need a garbage cart (can)?

  For residential customers, ​a garbage cart will be provided to you by Baldwin County Solid Waste, and the ​cost is included in your bill. Contact our office.

• Where and when can I get compost? How much does it cost?

  Compost, when available, is located at Magnolia Landfill & Bay Minette Transfer Station.
  (Call to verify that compost is available, 251.972.6878)
  Pick-Up Times: 
  Magnolia Landfill: Monday-Friday: 8:00 AM - 3:30 PM and Saturday: 7:00 AM - 11:30 AM
  Bay Minette Transfer Station: Monday-Friday: 7:00 AM - 2:30 PM and
  Saturday: 7:00 AM - 11:30 AM
  Cost: $25.00 a ton
  
  There is a limit of 1 ton per customer per day. A ton of compost is about 1 1/2 yards and will fit in the back of a standard pickup truck. Solid Waste will load the compost for the customer and they can also put it on a trailer if you don't have a truck. 
  Note: If raining, compost will weigh more when wet, recommend to get dry compost if applicable.

• What type of items can I do a bulky pick up for?

  Please view the guidelines that discuss bulky pick ups on our website.

• How do I recycle? Where are the recycle locations?

  Baldwin County does not provide curbside recycling at this time, but does provide a list of drop-off locations with maps.
  
  View drop off locations and Map of Recycling Drop Off Locations

• What can I bring to the landfill?

  Each landfill has different guidelines. Please visit Landfills on our website for individual rules.

• Does Solid Waste pick up Christmas Trees?

  No, you cannot place a bulky pickup for a Christmas tree. Information about Baldwin County's Christmas Tree Recycling Program can be found on our website here. If there is no possible way for you to get the tree to the recycle area, you may contact the landfill for further assistance.

• Will my garbage be picked up on holidays?

  Garbage is collected every holiday except Thanksgiving and Christmas Day.
  
  View Regular and Holiday Garbage Collection Hours of Operations
  
  View Baldwin County Commission's Holiday Schedule for office closings.

• Are the landfills open on holidays?

  Magnolia Landfill and Bay Minette Transfer Station:
  CLOSED - Thanksgiving Day and Christmas Day.
  
  MacBride and Eastfork Landfill: 
  CLOSED - Thanksgiving Day, Black Friday, Christmas Day, and New Years Day.
  
  The landfills are open on all other holidays Monday - Saturday.

• Is there a deposit for residential garbage collection service?

  No. Effective 8/7/19 we no longer require a deposit to start service.

• When will my deposit be refunded?

  Deposits will be credited to your account by the end of the year.