Baldwin County Citizen Service Call Center

Contact Us

For assistance, please call the Citizen Service Center and speak with a (CSR) Customer Service Representative:

Phone(s):
 251.937.9561 - North Baldwin County
 251.943.5061 - South Baldwin County
 251.928.3002 - Eastern Shore of Baldwin County
 
Email: citizenservicecenter@baldwincountyal.gov.

 The Baldwin County Commission would like to make it as easy as possible to search for answers on our county's website:
  • Search the alphabetical A - Z guide.
  • Use the search feature in the left navigation to search our entire website.
  • Use the "How Do I" at the top right of any page to search and find answers to frequently asked questions.
  • You can also use Live Chat, Mon - Fri, 8 am until 4 pm to chat with one of our customer service representatives.
The Baldwin County Commission strives to provide citizens with the best customer service possible. Please let us know if you were exceptionally satisfied or dissatisfied with any service or call you made to the Citizen Service Center by email.

Please include an address, phone number, name and/or email address, so we can verify the nature of the call.
Your anonymous comment or complaint is also welcome.