ONE OF OUR CUSTOMER SERVICE REPRESENTATIVES CAN HELP!
|Phone(s):||251.937.9561 - North Baldwin County
251.943.5061 - South Baldwin County
251.928.3002 - Eastern Shore of Baldwin County
Service Center Mission Statement:
Our Service Center works with all county offices and affiliated agencies to support the mission of the Baldwin County Commission, which is to provide customer-focused services to people who live, work and visit Baldwin County so they can enjoy a safe and thriving community and experience our unique heritage and natural resources.
To serve as a “One Stop Shop” for Baldwin County government services and
To help our departments improve service delivery by allowing them to focus on their core missions.
To provide accurate, consistent measurements of service delivery countywide
Accountability—When we say we will do it or find you an answer—WE WILL!
Honesty— We value truth in all we say and do.
Humor—We take our work seriously and ourselves lightly.
Respect— We listen actively, express differences tactfully and resolve issues thoughtfully.
Teamwork— We work in an open, collaborative environment—We won’t let each other fall.
Customer Relationship Manager
Kathy Jo Agerton
Knowledgebase and Multimedia Coordinator