Baldwin Regional Area Transit System (BRATS) is responsible for providing public transportation services in our community. In 2019, the Baldwin County Commission was awarded a grant from the Federal Transit Administration to upgrade the BRATS system with automatic scheduling technology, a smart phone app, and a passenger notification system.
BRATS launched this new technology on Monday, September 14, 2020 (one day before Hurricane Sally). The technology has now been active for several months. BRATS aims to use this new technology to enhance transit access for all residents of Baldwin County, increase efficiency, and reduce wait times, all while improving reliability!
Change can be challenging for all of us. However, the BRATS staff is committed to making this a smooth transition. A couple important items to be aware of:
Please do not hesitate to reach out to our scheduling team by phone (251) 972-6817 or by email at firstname.lastname@example.org with any questions or concerns.