Council on Aging (FAQ)
| Information and Referrals - Have a question? If we don't know the answer, we'll find someone who does or link you to an agency that will help you. | Legal Assistance - |
| Assistance/Referral - Any client needing help filling out paperwork or needing help with anything: COA will assist or try and locate a resource for you.. | Income Tax Preparation -We host AARP Tax Aide volunteers. They prepare simple returns during tax season. We can provide you with information on other AARP tax preparation sites. |
| Insurance Counseling - Medicare, Medicaid, supplemental insurance and Medicare Part D evaluations. | Ceramic Painting classes - Learn basic techniques, low cost. Contact us for day and time. Make new friends. |
| Special Assistance Services - Provides assistance to doctor offices or grocery shopping to those unable to drive or ride BRATS. Limited service area. | Knitting and Crocheting class - Bring your supplies and socialize. Contact us for day and time. Beginners and experts. |
Senior Nutritional Centers - Six S.A.I.L. Centers in the county. Lunch is served Monday through Friday. Transportation can be arranged through BRATS . BRATS Nutritional Route Information. A variety of activities are hosted each month. Ask about our home bound meals. S.E.E.K - Senior Emergency Essentials Kit program. Provides a means to have seniors think ahead in preparing for a Hurricane evacuation. Seniors will be contacted at the beginning of Hurricane Season to be sure their information is up to date and they have a plan in place should a storm threaten our County. Consignment Senior Treasures Gift Shop - Health Care Screenings - | Prescription Assistance - VIAL of LIFE - provides valuable medical history/information to first responders entering your home. A Vial of Life decal is placed on your front door. First responders will then know to look for your Vial of Life information located on your fridge. YELLOW DOT - works the same at the above VIAL of Life program, except this is information for is kept in the glove compartment of your car providing quick access to first responders. Supplies are limited. Yellow Dot Program information Telephone Reassurance - Charitable Pharmacy - |
| Individual Case Management | |
| If you are in need of a service not listed here, contact us and ask to see if it may be available through another agency/department. | |
Medicare Savings Programs Information
Supplemental Nutrition Assistance Program (SNAP)
Farmers Market Program
Safelink Program
Low Income Subsidy (Extra Help for Part D prescription drug program)
Call us and schedule an appointment to have your situation assessed. We can check to see what you qualify for and help ease the application process. If you have any questions or would like an appointment, call 251-972-8506.
251.937.9561 - North Baldwin County, Extension 4920
251.943.5061 - South Baldwin County, Extension 4920
251.928.3002 - Eastern Shore of Baldwin County, Extension 4920
Adult Protective Services at 251.945.2400.
1. Do you want to draw your Social Security now?
2. When do you want your Medicare Parts A & B to start?
3. What kind of supplemental insurance can you afford?
4. What kind of supplemental insurance does your doctor accept?
Each situation is different based on your individual circumstances. Here at the Council on Aging, we will meet with you to review your situation so that you can make the best decision for you!
Contact Baldwin County Citizen Service Center
251.937.9561 •251.928.3002 •251.943.5061
Email Citizen Services
Holidays and Operating Hours
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